Frequently asked questions

Here is our frequently asked questions, find answers below or fill out the contact form at the bottom of the page to get in touch.

General Info

The duration of your bathroom installation will depend on the amount of work required. Fitting a downstairs toilet and handwash basin will in theory take a lot less time than installing an entire bathroom suite. The installation time will also depend on other factors such as the amount of preparation work required, and whether or not there are any other dependencies such as plastering and/or electrics. If you are having your bathroom tiled this will also have an impact on the fitting time, and your choice of tiles will also be a factor. We will always try to provide you with an estimated installation time when we provide your quote. Once work has begun we will communicate with you regularly to let you know our progress and when we think the job is likely to be completed.

In most cases it is possible to channel out the walls and sink the pipework in. We will also ‘make good’. If you want to hide the pipes in the wall, please make us aware of this when we come out to survey the job and provide a quote.

Yes, we can fit an electric shower. If you have a particular shower in mind please make us aware of this at the point of quotation.

Ideally the toilet will be fitted after the floor has been tiled. This gives a far tidier finish and means the floor will be well sealed. Tiling around the toilet or pedestal means lots of awkward cuts. Tiling first creates a far better-looking finish.

If you believe you have low water pressure please let us know. There are a number of potential solutions such as installing a shower pump, an electric shower, or a power shower. It could be something very simple like cleaning or replacing your shower head. We will be happy to help you test your water pressure and assess which shower option is best for you.

Due to very low background suction the tiling has an extended set time which can impact on the fitting time, so we always strip them off.

The cost of your bathroom installation will depend on the work required and this will differ for every bathroom project. The cost of the new suite and any materials is one thing to consider along with other additional items and accessories such as tiles, adhesive, grouting, flooring, towel rails, taps, mirrors, and lighting. In terms of labour the cost of fitting your bathroom will depend on how many days it will take, the skills and trades required, and the number of people working on it. We provide free quotations for bathroom installations in Solihull and the surrounding area. Please Contact Us to make an appointment for a bathroom survey and quote.

Bathroom ventilation is very important and there are even some legal requirements to consider. Poor ventilation in a bathroom often means there is condensation which can cause damage and premature wearing to your bathroom suite, fittings, and decor. It can also cause mould and mildew build-up and bad odours up which can all have health implications. If you do not have a window in your bathroom or toilet then you will need to install some kind of ventilation such as an extractor fan. We can advise you on bathroom ventilation options and make sure you are compliant and meeting your legal obligations. There are a number of bathroom extractor fan options including no-noise extractor fans, over-shower extractor fans, extractor fans with built-in lights, and even extractors that have timers or sensors.

We carry out minor building works associated with your bathroom installation, but not major building works or anything structural or load-bearing. An example of the type of building works we would consider would be erecting or removing a partition wall. Please discuss any building requirements you may have when we come out to discuss the job, even if you intend to get this work completed separately by a builder, because it may have implications or dependencies for your bathroom installation.

Yes we can help you with ideas for your bathroom design. We’ve fitted some beautiful bathroom suites and contributed to lots of successful projects that function well and look amazing. We’re happy to talk through ideas with you and show you examples of work we have completed.  There are many examples of our work in our Gallery.

Please let us know what you are looking for and we will make recommendations based on our experience. This will just be our opinion though, and we would encourage you to go along and take a look at the bathroom suite components yourself and complete your own research. Ask questions, read reviews, check on warranties and replacement parts, etc. After all, this will be your bathroom for many years to come.

Yes we can remove and dispose of your old bathroom suite. If you intend to remove the suite yourselves in advance of our arrival please let us know at the point of quotation.

Yes, it is possible to install underfloor heating in your bathroom although it is not compatible with certain floors types such as some vinyl floor coverings and some laminates. It’s best to check with both the manufacturer of your floor covering and the installer of the underfloor heating when considering underfloor heating in your bathroom. Generally, underfloor heating is best with floor tiles which are made from slate, stone, terracotta, or ceramic tiles. There are a couple of underfloor heating options, wet systems, and wire systems. We can discuss this with you at the point of survey when we come out to provide a quote.

Bathroom flooring is really a matter of personal choice. There are lots of options, porcelain or ceramic tiles, luxury vinyl tiles, stone, engineered wood flooring, rubber bathroom flooring. Laminate flooring can be problematic because if water penetrates any of the joins it can swell and warp. There are however laminates that claim to be 100% waterproof. It’s important to consider who will be using the bathroom, maintenance requirements as well as how it will look.

All work is guaranteed for 12 months. This is for our workmanship and installation work only, not any defective products.

This will vary from job to job. In some cases, some of the tiling will be done in advance of fitting the suite and some after. It depends on what’s being fitted, the type of tiles being used, and what will give the most successful finish and look. Elkington Bathroom handles both installation of the suite and also the tiling so we are able to complete tiling whenever required and to achieve the very best results.

Yes, it is possible to have a wetroom upstairs providing it is done properly. When creating a wetroom a gradient needs to be created to channel and direct the water to the drain and the room needs to be tanked (waterproofed)